Interactive is a multi-service IT provider specialising in hosted data centre, business continuity, IT hardware maintenance and user-friendly cloud based services. It has delivered profitable, double-digit growth every year since inception. Interactive has grown to become Australia’s largest privately owned IT company and has a strong customer base of more than 2000. Interactive has offices and datacentres across Australia and New Zealand.

How we helped them

Interactive is committed to protecting the confidentiality, integrity and availability of information entrusted to it by customers, staff and other parties. To achieve this, it is the policy of Interactive to establish and maintain an efficient and effective Information Security Management System that is planned, developed, communicated and integrated into all the functions of the company. The Information Security Management System has been developed to meet the requirements of ISO 27001 (ISO/IEC 27001:2013), the international standard for information security. Regular audits are conducted by a third party to formally certify the system to the ISO 27001 standard.

An updated version of the ISO 27001 standard was released in late 2013. Blueprint Information Security was engaged to assist with the migration of Interactive’s Information Security Management System to the new standard. This process involved a comprehensive review of the system and the implementation of targeted enhancements to ensure that Interactive’s security controls and management processes continue to meet or exceed international best practice. Following the engagement, Interactive achieved certification to the new version of the ISO 27001 standard.

Client feedback:

After gaining ISO27001 in 2012, we had made the decision to move to 27001:2013 but required assistance with understanding the differences between the two versions, and the new requirements. The knowledge and experience Blueprint brought was not just in understanding the standard, but more importantly, the intent. This was the difference between ticking the box for certification, and improving the security management system we already had in place. Many of our customers ask for advice on the ISO27001 certification process, and I will be recommending Blueprint to them.

David Buerckner, Group Manager – Network and Security Services, Interactive Pty Ltd